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Recruitment FAQs

More information about the recruitment process at HCT Group

How do I apply to join HCT Group?

You can view all current vacancies via our careers portal. Instructions on how to apply to each vacancy will be provided in the individual job descriptions.

I’ve started a full application form, however need to leave and return to it another time – what should I do?

Our full online application forms have a ‘save and return’ function for if you need to complete an application over multiple sessions. Simply enter your email address and a password where prompted, and we are able to save your details for up to 48 hours. When you want to come back to where you left off, return to the form and enter your email address and password.

What are the next steps after I submit my application?

We review all applications and shortlist candidates based on their suitability for the role. Essential and desirable criteria for each role is described in the job and person specification.  If you are successfully shortlisted, we will invite you to a face-to-face interview with the hiring manager for the role. This will be communicated via email, although we may call you if necessary.

How long does the recruitment process take?

The closing date for applications will be specified on the advertised vacancy. We are unfortunately unable to give specific timescales for when the recruitment process will come to a close, but we aim to complete the process within 3 weeks (ESTIMATE) of the closing date.

If I am not shortlisted for the role, am I able to get feedback on my application?

Unfortunately due to the large number of applications we receive for each role, we are not able to give tailored individual feedback to candidates who are not shortlisted. We do however encourage you to apply for alternative roles – you may be a perfect fit for another role!

What should I bring to my interview?

If you are invited to an interview, we will need to see your Right to Work documentation and Proof of Address. If you are applying for a driving role, you must bring along your full driving licence to the interview, as well as any other driving qualifications that are essential to the driving role (i.e. PCV licence). We may also ask you to bring along evidence of any other qualification that is specifically essential to the role you’ve applied for.

There may need to be adjustments made to my interview, what should I do?

If you feel you may need adjustments to be made within your interview due to a disability or condition, please contact the hiring manager as soon as you can and we will aim to meet your request.

If you are unable to attend the interview, or need to request that it occurs on another date or time, please also let the hiring manager know with as much notice as possible. We will always endeavour to accommodate a request for reschedule an interview, but please do note that due to availability or high number of shortlisted candidates, this may not always be possible.

I want to apply for a driving role – how much experience do I need?

How much experience is required very much depends on the advertised role itself – and will be stated within the job description. Full training will be given in some roles, however for others we are looking for  experienced, qualified bus drivers. Please check the job description carefully before applying.

I’ve been offered the job! What happens next?

Congratulations! The hiring manager for the role will liaise with you in terms of your start date, contractual details, shift times (if applicable) and further documentation from you as necessary. Any formal offer of employment is subject to satisfactory references, which we will begin to collect once we have decided to offer you the job. For some roles, you may be required to undertake a DBS check and, again, your offer of employment will be subject to this.