What to do if you lose something on a CT Plus red bus

If you have lost something whilst travelling on a CT Plus London red bus, please ring our switchboard on 020 7275 2400 and ask for red bus lost property (09:00 to 17:00, Monday to Friday except bank holidays). You will need to know the route number of the bus you left the article on. You can find a list of our London red bus routes here.

All lost property is normally held for a few days at our Ash Grove depot in Hackney before being sent on to the Transport for London lost property office at Baker Street – so please try to get in touch as soon as possible if you'd like to collect it from us.

The contact details for the TfL lost property office are:

TfL Lost Property Office
200 Baker Street
London NW1 5RZ
Telephone: 0845 330 9882 (08:30 to 16:00, Monday to Friday except bank holidays)

You can find out more about the TfL lost property service on the Lost Property Office pages of TfL's website

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