Making a difference in our communities

HCT Group is a social enterprise. We earn our revenue from transport contracts won in the marketplace. We do not do this to create shareholder value; we do this to create community value - making a positive social impact is our central purpose.

When we think about community value, we believe in the positive impact that comes from public transport. Transport makes an amazing difference to people’s lives. It is the means by which the most marginalised in our society can access jobs, education, healthcare – or even access the simple freedom of getting out and about, so central to our quality of life.

The best way to find out about our social impact is through the stories of those who use our services and the stories of the people who work for us: 

Deanna, London Morley Blind, Leeds
Snow Camp, Bristol One Trust, London
Barbara, Community Bus User, Bristol Derrick, ScootAbility User, London
Cloverleaf, Group transport user, Leeds Vuk, Training Trainee, London
Patrick, Red Bus Driver, London Paul, Dial-A-Ride User, Bristol
Hackney Night Shelter, Group transport user, London Charlotte, Travel Trainee, Leeds

For more stories, please visit our Social Impact stories page.

We also believe that it is important to measure and communicate our social impact. We publish an account of what we've done to deliver on our social mission each year. For more information about how we measure our social impact, visit our Social Impact Reporting page.

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