Each year we conduct a staff satisfaction survey, giving colleagues a stronger voice. The survey explores how people feel about their role, the organisation and how communication and dialogue might be improved. Results are shared across the organisation, with each region developing an action plan to follow up on staff feedback.
Denise's Story
For Denise, being a driver is much more than just getting behind the wheel – she gets to know her passengers and sees what a difference our services make.
Martyn's Story
Martyn was looking for part-time work after he retired, and became a driver on our Dial-a-Ride service – a role he thoroughly enjoys.